Gold Street AIGold Street AI

Reclaim fee-earner time from admin

We help law firms identify which admin tasks are costing fee-earner time, and build the systems to handle them. Recover 15–20 hours per week for billable work.

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Our Approach

Start with a structured audit. Identify what to automate and what to leave with a person. Then build from there.

Intelligent Operations Audit™

A 2-week diagnostic that maps your practice's recurring tasks and identifies which ones are eating fee-earner time.

Task Map (40–50 tasks)
Protection Map (what stays human)
Automation Scorecard (top 10)
90-Day Implementation Roadmap
See how it works for conveyancing →See how it works for immigration →See how it works for family law →
After Audit

Build Phase

8–12 weeks building the top automations from your audit roadmap. Intake scheduling, progress updates, document chasing, client follow-ups.

Practice management integration
Automation workflows
Fee-earner time dashboards
See how it works for conveyancing →See how it works for immigration →See how it works for family law →

Evolve Phase

Ongoing partnership. System maintenance, new automations each month, team training, and monthly optimization.

Team training & education
Monthly optimization
New automations & reporting

The Same Principle Works Across Sectors

A Cambridge-based distributor was drowning in customer service calls during peak season. No CRM, manual everything. The methodology we used there applies directly to legal practices.

What We Built

  • ✓ CRM integration
  • ✓ WhatsApp automation
  • ✓ Same-day delivery notifications
  • ✓ Automated reporting

Results

Customer Service Calls (Peak Season)

40+ → 4

Generated Through Automation

Six Figures

"The founder is now free to focus on core work. The system runs itself."

Before Automation

  • • 40+ customer service calls/day (peak)
  • • Manual order processing
  • • No customer insights
  • • Founder handling everything
  • • Inconsistent results

After Automation

  • • 4 customer service calls/day (peak)
  • • Automated order flow
  • • Real-time customer data
  • • Founder focused on growth
  • • Predictable, scalable results

Ready to automate your practice?

Schedule a 20-minute discovery call. We'll discuss your practice and confirm if the Intelligent Operations Audit is the right fit.

Why Gold Street AI

1

We Understand Legal

We know the difference between what can be automated and what needs a solicitor's attention. We don't automate away the relationship.

2

We Come From Operations

We've built and run real operational systems. We know what works and what doesn't. We're not selling tools — we're selling results.

3

We Focus on Fee-Earner Time

Every automation we recommend is measured by one metric: how much billable time does it free up? That's what matters.

Common Questions

Answers to what law firms typically ask about automation and our approach.

Get in Touch

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